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HomePrivacy PolicySummary of Privacy PolicyScope

This notice provides highlights of the full Pfizer Singapore privacy statement featured below ("Privacy Policy").

Personal Information
  • Generally, you can access and browse our web sites without disclosing any personally identifiable information.
  • If you request information or services from our sites, or ask us to resolve complaints or concerns, we may ask you to provide information such as your name, contact information and other identifying information necessary to fulfill a particular request.
  • We may also collect information a visitor voluntarily provides through responses to questionnaires, surveys, search functions and health assessment tools.
  • ​​​​​​​Pfizer Singapore's sites use cookies and other technologies to identify users as they move through our web sites. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent.

We use personal information you provide to fulfill your request for information, products or services as per your consent. We may seek your general consent to provide additional information, products or services. We give you notice of how your information will be used at the point of collection.

  • We may personalize our web sites to provide you with a customized interactive experience based on information we have about you.
  • We do not sell, rent or share your personal information with outside third parties. In order to provide services, we may provide information to other companies who work on our behalf. When we do so, we use our best efforts to assure that they agree in writing to abide by Pfizer Singapore’s Privacy Policy.
Your Rights and Choices

You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in our communications.

Important Information
  • We have put in place appropriate physical, electronic, and managerial procedures to safeguard and prevent unauthorized access, maintain data security, and correctly use the personal information provided by you and/or collected from you.
Privacy PolicyEffective [2012]

The privacy of your personal information is important to Pfizer Pte Ltd ("Pfizer Singapore"). To better protect your privacy, we provide you with our Privacy Policy so that you will understand our commitment to you and to your privacy. This Privacy Policy describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how that information is used. When we refer to ourselves as "we" or "Pfizer," we mean our entire company including the affiliates within our family of companies, e.g., a subsidiary. By accessing or using the web site and by providing your personal information to Pfizer Singapore you acknowledge that you have read, understood and agreed to this Privacy Policy and you are consenting to such collection, access, transfer, storage and processing of your personal information as described in this Privacy Policy.

From time to time, we may update and post revisions to this Privacy Policy on this web page. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If the Privacy Policy changes in a way that significantly affects how we handle personal information, we will not use the personal information we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal information without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was updated as of the effective date listed above.

The following articles make up our Privacy Policy. We hope that reading them gives you a clear idea of how we manage your personal information. For immediate access to a particular topic, click on the title of that topic.

Personal information we collectInformation We Collect from Visitors

Visitors to each of our web sites can access the web site's home page, and browse some areas of the site, without disclosing any personally identifiable information. We do track information provided to us by your browser, including the web site you came from (known as the referring URL), the type of browser you use, the time and date of access, and other information that does not personally identify you. On some of our sites, you must register to access portions of the site.

​​​​​​​In addition, we gather information about you that is automatically collected by our web server, such as your IP address and domain name. Pfizer Singapore may use web server and browser information to individually customize its offerings and presentations if you submit your personal information.

Information We Collect When You Register

Visitors registering for services on our web sites are asked to provide identifying information, such as name, gender, and contact information. On the registration screen, we clearly label which information is required for registration, and which information is optional and may be given at your discretion. Pfizer Singapore obtains visitors' consent before collecting personally identifiable information.

Information from Outside Sources

We may also collect information about physicians or other health care professionals who register on our web sites from other sources in order to verify their licensure status and identity.

Other Information
  • We also collect information that you voluntarily provide to us through responses to surveys, search functions and questionnaires.
  • We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services or information or to resolve complaints or concerns.
Use of Cookies and Other Tracking Systems

Cookies, log files, and pixel-tags (web beacons) are technologies used by the Pfizer Singapore web site to identify a user as the user moves through our web sites. Your browser allows us to place some information (session based IDs and/or persistent cookies) on your computer's hard drive that identifies the computer you are using. We may use cookies to personalize our web sites and to track your usage across other Pfizer web sites.

Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, web sites that are cookie-enabled will not recognize you when you return to the web site, and some web site functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.

On occasion, we contract with third parties to place cookies on your computer's hard drive. These third parties have entered into an agreement with us that requires them to observe our Privacy Policy.

Although cookies do not normally contain personally identifiable information, if you have provided us information about you, we may associate your registration information with cookies or other tracking utilities our web site places on your computer's hard drive. Associating a cookie with your registration data allows us to offer increased personalization and functionality. Without cookies, this functionality would not be possible.

Some of our business partners may use cookies on our sites (for example, links to business partners). To the extent that our business partners are doing so in breach of their obligations with us, please let us know by contacting our Privacy Officer at +65-64038888.

​​​​​​​In addition, we may use other tracking systems like pixel-tags. Pixel tags, sometimes called web beacons, are similar in function to a cookie. But because of their insignificant size, it is not visible; though, they are used to pass certain information to our servers to personalize our web sites and to track your usage across other Pfizer web sites. In addition, we may also use pixel tags in our HTML based e-mails.

Use of Your InformationAggregate Data

We gather aggregate data about visitors to our web sites for product and service development and improvement activities. We also use it for market analysis. We may provide information from our web sites in aggregate form, with identifying information removed, to third parties. When aggregate health information is provided, we pool it from many individual records and strip it of any data that could be used to identify an individual before it is used. Any third party that receives aggregated health care data must agree not to attempt to re-identify the people it belongs to.

How Pfizer Singapore Handles Privacy InternallyOur Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

General Policies

We have implemented technology and security policies, rules, and other measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data respect your confidentiality.

​​​​​​​Pfizer Singapore uses security methods to determine the identity of each registered user, so that appropriate rights and restrictions can be enforced for that user. Reliable verification of user identity is called authentication. Pfizer Singapore uses both passwords and usernames to authenticate users. Users are responsible for maintaining their own passwords.

Third Parties

In addition to aggregate information (discussed previously), we may disclose some kinds of information with third parties as described below.

  • Service providers: We may disclose your personal information to third party services providers if such disclosure is reasonably required in order for us to provide you with the product or service.
  • Legal requirements: We may disclose account and other personal information when such disclosure is required to comply with law. We may disclose personal health information if, in our judgment after review by an attorney, the disclosure is compelled by law or regulation, or if the disclosure may be necessary to prevent the death or serious injury of an individual.
Your Privacy Choices

When you complete registration of your member profile, you will be given the option of receiving recurring email correspondence from Pfizer Singapore and third parties working with Pfizer Singapore. You may opt-out from receiving this e-mail when you provide the information or follow the instructions as mentioned in the e-mail or included in each program we send to you.

Accessing Your Personal Information

You may request access to records of your personal information in Pfizer Singapore's possession and how your personal information has been used or disclosed by Pfizer Singapore in the past year. You agree to provide Pfizer Singapore with the requisite information for Pfizer Singapore to verify your identity and assist in fulfilling your request. Pfizer Singapore may impose a reasonable fee for providing you with access to your personal information. Access may be denied where Pfizer Singapore is permitted or required by law to deny access to such information.

Correcting Your Personal IIIIInformation

Pfizer Singapore endeavours to make sure that the personal information which it holds is accurate, complete and up to date. If Pfizer Singapore is notified that the information it holds is not accurate, complete or up to date, Pfizer Singapore will take steps to validate the information and ensure that it is corrected. You may also request to correct an error or omission in your personal data that is under Pfizer Singapore's care and control and Pfizer Singapore will endeavour to make the correction as soon as practicable.

Retention of Personal Information

Pfizer Singapore will destroy or de-identify personal information that is no longer needed for the purposes for which it was collected or if Pfizer Singapore is no longer permitted or required by law to retain it, using secure methods to destroy or de-identify the information.

Transfer of Personal Information to Other Countries

Pfizer Singapore may transfer your personal information between Pfizer companies, some of which may be located outside of Singapore. Pfizer Singapore is committed to ensuring that the recipient organisation will be bound by legally enforceable obligations to provide the transferred personal data the same level of protection as it would be accorded in Singapore.

Updating Your Personal Information and Contacting Pfizer Singapore

You can always contact our Privacy Officer at +65-64038888 in order to (i) remove the personal information that you have provided to us from our systems, (ii) update the personal information that you have provided to us, and (iii) change your preferences with respect to marketing contacts by logging into your account to update your information.


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